GARDP’s Integrity Line is an online third-party platform that can be used for the anonymous reporting of misconduct by GARDP staff or anyone outside the organization in connection with GARDP activities.

The GARDP Integrity Line can be accessed directly here.

Operated by independent service provider EQS, the digital GARDP Integrity Line is available 24 hours a day, seven days a week, in four languages. It offers a safe channel for staff, patients, partners, suppliers, and other stakeholders to report allegations of misconduct or to ask questions regarding ethics and standards of behaviour in connection with GARDP staff, partners, or projects. Those using the Integrity Line can choose to report anonymously, as EQS guarantees the anonymity of the complainant, through its secure servers.

A report received by the EQS server is sent to case managers at GARDP, who respond to the report and, if necessary, launch an investigation. The person who has filed the report will receive a response within 10 working days, and may communicate with the case manager via a secure, individual, password-protected message inbox on the EQS server. The complainant also has the choice to report allegations via GARDP’s email addresses compliance@gardp.org, Safeguarding@gardp.org or Harassment@gardp.org included in the GARDP policies.

The GARDP Integrity Line is one of the reporting channels supporting the whistleblowing process in GARDP’s Code of Ethics, our Abuse of Power Harassment and Safeguarding Policy, and other GARDP policies and guidelines that require a mechanism for receiving complaints.

The Integrity Line is not an emergency service and should not be used to report events presenting an immediate threat to safety or property. If you require emergency assistance, please contact your local authorities.

If you have questions regarding the GARDP Integrity Line, you can contact the GARDP Human Resources at gardphr@gardp.org